We're all part of a chain. Not only are we suppliers of products and services to our own clients, we are buyers too; we are clients ourselves. That raises a question: Do you treat your own suppliers as well as you would like to be treated by your clients?
One thing that can strain the supplier-client relationship is bad communication. It leads inevitably to misunderstandings and stresses. Jane and Roger look at examples from their own experience in business of where communication went wrong – sometimes by accident, sometimes maybe more intentionally.
They also look at the benefits of ensuring that client-supplier relationships are good, particularly if you are on the client side of the equation.
As an aside, Jane has launched her new website. You can find out what she does in more detail over at www.boydjane.ca.
You can listen to this week's podcast using the player at the top of the post or download it directly here: Business Jazz – 15th March, 2013.
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Business Jazz Players
This podcast is a collaboration of people dotted around the world. Most of us have never met each other. It's quite a story and it's still evolving. If you'd like to read what's happened so far, you'll find it here: Our Story.
We have a tradition here at Business Jazz of recording a segment of audio around the main podcast, usually afterwards.